Position: Product Support Expert

Location: Springfield, MA

Salary: Commensurate

Job I.D.: 171201b


The Ross-Carlisle Group has been tasked by a major leading manufacturer of industrial automation systems to locate a full time and direct hired Product Support Expert on servos and VFDs.



  • Work with regional sales engineers, distributors, application engineers, marketing, and customers in providing support to the above with respect to servos and variable frequency drives.
  • Provide configuration and training
  • Provide application assistance
  • Create marketing collateral success stories
  • Request product endorsements
  • Participate in trade shows and seminars
  • Perform other duties as assigned



  • BS in electrical engineering or equivalent experience
  • 5+ years of application motion control products within an industrial automation environment
  • Strong motion control experience
  • Technical writing skills
  • Organizational skills
  • Excellent interpersonal skills with internal people and external customers
  • Strong customer service skills and phone skills
  • Travel within region is up to 40%



Salary is commensurate with excellent benefits.



Please email resume to Ronald Toke at rtoke@contactrcg.com. For more information on this position, please call Ron at 937-833-6535.

This entry was posted on Friday, February 9th, 2018 at 9:35 AM and is filed under All Job Postings, Engineer Positions, Hot Jobs, Management Positions, Other Positions, Sales Positions. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.