Position: Product Support Expert
Location: Springfield, MA
Salary: Commensurate
Job I.D.: 171201b
The Ross-Carlisle Group has been tasked by a major leading manufacturer of industrial automation systems to locate a full time and direct hired Product Support Expert on servos and VFDs.
RESPONSIBILITIES:
- Work with regional sales engineers, distributors, application engineers, marketing, and customers in providing support to the above with respect to servos and variable frequency drives.
- Provide configuration and training
- Provide application assistance
- Create marketing collateral success stories
- Request product endorsements
- Participate in trade shows and seminars
- Perform other duties as assigned
REQUIREMENTS:
- BS in electrical engineering or equivalent experience
- 5+ years of application motion control products within an industrial automation environment
- Strong motion control experience
- Technical writing skills
- Organizational skills
- Excellent interpersonal skills with internal people and external customers
- Strong customer service skills and phone skills
- Travel within region is up to 40%
COMPENSATION:
Salary is commensurate with excellent benefits.
CONTACT INFORMATION:
Please email resume to Ronald Toke at rtoke@contactrcg.com. For more information on this position, please call Ron at 937-833-6535.