Position: Product Support Expert

Location: Worcester, MA

Salary: Commensurate

Job I.D.: 171201c


The Ross-Carlisle Group has been tasked by a major leading manufacturer of industrial automation systems to locate a full time and direct hired Product Support Expert on servos and VFDs.



  • Work with regional sales engineers, distributors, application engineers, marketing, and customers in providing support to the above with respect to servos and variable frequency drives.
  • Provide configuration and training
  • Provide application assistance
  • Create marketing collateral success stories
  • Request product endorsements
  • Participate in trade shows and seminars
  • Perform other duties as assigned



  • BS in electrical engineering or equivalent experience
  • 5+ years of application motion control products within an industrial automation environment
  • Strong motion control experience
  • Technical writing skills
  • Organizational skills
  • Excellent interpersonal skills with internal people and external customers
  • Strong customer service skills and phone skills
  • Travel within region is up to 40%



Salary is commensurate with excellent benefits.



Please email resume to Ronald Toke at rtoke@contactrcg.com. For more information on this position, please call Ron at 937-833-6535.

This entry was posted on Friday, February 9th, 2018 at 9:36 AM and is filed under All Job Postings, Engineer Positions, Hot Jobs, Management Positions, Other Positions, Sales Positions. Responses are currently closed, but you can trackback from your own site.