Position: Product Support Expert
Location: Charlotte, NC
Salary: Commensurate
Job I.D.: 171201a

The Ross-Carlisle Group has been tasked by a major leading manufacturer of industrial automation systems to locate a full time and direct hired Product Support Expert on servos and VFDs.

RESPONSIBILITIES:
• Work with regional sales engineers, distributors, application engineers, marketing, and customers in providing support to the above with respect to servos and variable frequency drives.
• Provide configuration and training
• Provide application assistance
• Create marketing collateral success stories
• Request product endorsements
• Participate in trade shows and seminars
• Perform other duties as assigned

REQUIREMENTS:
• BS in electrical engineering or equivalent experience
• 5+ years of application motion control products within an industrial automation environment
• Strong motion control experience
• Technical writing skills
• Organizational skills
• Excellent interpersonal skills with internal people and external customers
• Strong customer service skills and phone skills
• Travel within region is up to 40%

COMPENSATION:
Salary is commensurate with excellent benefits.

CONTACT INFORMATION:
Please email resume to Ronald Toke at rtoke@contactrcg.com. For more information on this position, please call Ron at 937-833-6535.

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